Returns & Exchanges
Due to the perishable nature of our farm-fresh products, we are unable to accept physical returns on food items. However, if your order arrives damaged or fails to meet our quality standards, we are committed to making it right through a refund or replacement.
Inspect Your Delivery
Upon arrival, please immediately inspect your package and ensure all perishable items are stored at the appropriate temperature.
Document Issues
If you notice any damage or quality concerns, take clear photos of the product and the shipping label within 24 hours of delivery.
Contact Support
Email our customer service team with your order number and the photos of your items to initiate a claim for a refund or store credit.
Resolution
Our team will review your request within 2 business days and issue a replacement or refund to your original payment method if approved.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing